I find that forums are often some of the most useful results. The posts are typically written by genuine people, many of whom are passionate about the subject matter.
Reliability can be an issue, but the medium at least provides a number of context clues to help. Seeing how individuals write and interact is helpful when judging how much weight to give to their words.
Converting those forum posts into a generic and overly confident interface strips away useful information.
Yes, but maybe 5 times out of 10 the forum has your question, but not your answer. Add to this that guy on the Apple support forums, who has destroyed millions of lives by repeating the same answer to every thread opened for the last 15 years.
Reliability can be an issue, but the medium at least provides a number of context clues to help. Seeing how individuals write and interact is helpful when judging how much weight to give to their words.
Converting those forum posts into a generic and overly confident interface strips away useful information.