Because she's at home by herself and there's a scary guy demanding money and telling her a BS story about how she owes it. Read reviews for plumbers sometime (another trade that tends to get emergency calls) and you'll see the same stories.
> Because she's at home by herself and there's a scary guy demanding money and telling her a BS story about how she owes it.
You're right, I can see how that could happen. If she paid the money under those circumstances, she might have tried calling the cops; the prospect of the locksmith's being prosecuted for robbery, or maybe extortion or fraud, might have gotten her her money back.
(Disclaimer: IAAL but I know very little about criminal law.)